The healthcare providers of Saint Francis Health System ("Saint Francis") comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. Saint Francis does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Saint Francis:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters or auxiliary aids such as telecommunication devices for the deaf (TDD)
- Written information in other formats
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you feel your request is not being met, you may contact the Compliance Office at 918-494-2200.
Contact Saint Francis Health System
If you believe that Saint Francis has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a written grievance with:
Saint Francis Health System
Compliance Office
6161 South Yale Avenue
Tulsa, Oklahoma 74136
You can file a written grievance in person or by mail, fax or email. If you need help filing a written grievance, the Compliance Office is available to help you.
For hearing or speech impaired persons with a text telephone device, dial 711 and ask the operator to connect you to 918-494-2200.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at HHS.gov.