All Four Hospitals Within Saint Francis Health System Achieve Four Star Ratings From CMS

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For the first time in Saint Francis Health System history, all four hospitals—Saint Francis Hospital, Saint Francis Hospital South, Saint Francis Hospital Muskogee and Saint Francis Hospital Vinita—have been awarded four stars from the Centers for Medicare and Medicaid Services (CMS).

The rating, from zero to five stars, summarizes a variety of measures across five areas of quality into a single star rating for hospitals nationwide.

Measures include whether patients get an infection after surgery, are readmitted to the hospital after being discharged or have serious complications during hospitalization. Patient experience counts toward the four stars, with patients rating whether nurses and doctors communicated well, their overall rating of the hospital stay and whether they understood their care when they left the hospital.

“Achieving high quality and safety takes everyone working together at every hospital to ensure that our patients receive the best possible care,” said Brenda Nance, vice president of quality for Saint Francis Health System. “No matter whether we are administering medicine, preparing for surgery, caring for a patient at the bedside or cleaning the facility, nothing is more important than providing top-quality care.”
When conducting the annual survey, CMS examines national claims data from Medicare to determine the safety of each hospital. CMS also looks at patient satisfaction surveys, which cover topics such as timeliness of care, facility cleanliness and environment of care.

Last year, Saint Francis Hospital and Saint Francis Hospital Muskogee each received a four-star ranking. Saint Francis Hospital South and Saint Francis Hospital Vinita each achieved three stars in 2023.This is the first year that all four Saint Francis hospitals have achieved four stars.

“This is a well-rounded and balanced evaluation of a hospital’s performance,” Nance said. “It shows our commitment to safe, high-quality care while providing an excellent patient experience.”

For more information on the annual CMS hospital quality rankings, visit https://www.medicare.gov/care-compare/.