Frequently Asked Questions

COVID-19 FAQs



Yes. Laureate is the psychiatric hospital of the Saint Francis Health System, and has direct access to any medical specialty practitioner or units within the system.



Yes. Family therapy is available as routine family contact and family therapy is a critical element of our program. In addition, we host a monthly Family Week, a three-day intensive program for family members.



Our partial hospital care patients attend the full-day clinical program, as do our acute and residential patients. Patients in partial care are eligible to leave campus for outings and "practice trips" home, as prescribed by the treatment team.



Patients see their individual therapist at least twice per week. In addition, their therapist is present in family therapy, groups and meals, up to an additional 20 hours per week.



Acute care patients will see their physician once a day. Residential care patients will have three appointments a week and partial hospital care patients will see their physician twice a week.



Depending on the individual and the disorder, signs and symptoms can vary including:

In Adults: confused thinking; prolonged depression (sadness or irritability); feelings of extreme highs and lows; excessive fears, worries and anxieties; social withdrawal; dramatic changes in eating or sleeping habits; strong feelings of anger; delusions or hallucinations; growing inability to cope with daily problems and activities; suicidal thoughts; denial of obvious problems; numerous unexplained physical ailments; substance abuse.

In Adolescents and Young Adults: substance abuse; inability to cope with problems and daily activities; changes in sleeping and/or eating habits; excessive complaints of physical ailments; defiance of authority, truancy, theft, and/or vandalism; intense fear of weight gain; prolonged negative mood, often accompanied by poor appetite or thoughts of death; frequent outbursts of anger.

In Younger Children and Pre-Adolescents: changes in school performance; poor grades despite strong efforts; excessive worry or anxiety (i.e. refusing to go to bed or school); hyperactivity; persistent nightmares; persistent disobedience or aggression; frequent temper tantrums.

If you or a loved one is experiencing a life-threatening emergency, dial 911.



Mental illnesses are common in the United States. According to the National Institute of Mental Health, nearly one in five U.S. adults live with a mental illness (51.5 million in 2019). Mental illnesses include many different conditions that vary in degree of severity, ranging from mild to moderate to severe including:



There are many different factors that can contribute to mental illnesses. A variety of genetic and environmental causes can affect your mood, thinking and behavior including:

  • Biological factors, such as genes or chemical imbalances in the brain
  • Early life experiences of trauma or abuse
  • Environmental exposures before birth
  • Having a serious medical condition like cancer
  • Misuse of alcohol or recreational drugs
  • Traumatic brain injury



That depends on the unique needs of each person. Some patients stay four to six weeks; others, for several months. After completing our program, adult patients have the opportunity to enter our group home, where everyone is in school, working or volunteering in the community. Upon discharge from either our program or group home, each patient gets help in arranging her outpatient team in her hometown.



Laureate Psychiatric Clinic and Hospital, a part of Saint Francis Health System, participates in many insurance plans. Applicable copays, payment for non-covered services or payment for services for which the patient files the claim, are expected at the time of check-in. Major credit cards are also accepted.